Last Updated: March 19, 2026

Coleman Cosmetic values your privacy. This Privacy Policy describes how we collect, use, and protect your information.

Information We Collect

• Personal information voluntarily provided at checkout (name, email, shipping address).

• Payment information is processed securely by our payment processor; we do not store full credit card details.

• Website usage data through analytics tools.

How We Use Your Information

• To process and fulfill orders

• To communicate updates or customer service responses

• To improve Site performance

• For legal compliance and fraud prevention

How Information Is Shared

We share information only with trusted service providers (Shopify, shipping carriers, analytics partners) as needed to operate the store.

We do not sell your personal information.

Cookies

We use cookies for site functionality, analytics, and to personalize the shopping experience. You may disable cookies in your browser.

Data Security

We follow industry standards to protect your information. However, no system is 100% secure.

Your Rights

Depending on your jurisdiction, you may request access, correction, or deletion of stored personal data.

Contact

support@colemancosmetic.com

Refund Policy

Last Updated: March 19, 2026

We want you to love your Coleman Cosmetic products.

Returns & Refunds

Due to the nature of cosmetic products, all sales are final. We cannot accept returns of opened or used items.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number and photos. We will replace or refund the affected item.

Lost Packages

If a package is marked delivered but cannot be located, please allow 48 hours and check with your local carrier. Email us for assistance afterward.

Cancellations

Orders cannot be canceled once they have been shipped.

Contact

support@colemancosmetic.com

Shipping Policy

Last Updated: March 19, 2026

Processing Time

Orders are typically processed within 1–2 business days. High-volume periods may require additional time.

Shipping Methods

We ship via UPS and USPS. Available shipping options and rates are shown at checkout.

Order Tracking

A tracking number is emailed once your order ships. Please allow up to 24 hours for tracking to activate.

International Shipping

US and Canada only

Shipping Issues

Coleman Cosmetic is not responsible for delays caused by carriers, incorrect addresses, or unforeseen circumstances such as weather.

Address Errors

Customers are responsible for entering correct and complete shipping information. We cannot reroute packages once shipped.

Accessibility Statement

Coleman Cosmetic Accessibility Commitment

Coleman Cosmetic is committed to providing a website that is fully accessible and usable by all individuals, including people with disabilities. We continually work to ensure our digital properties meet or exceed the standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and applicable U.S. laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Our goal is full functional accessibility across all devices, including screen readers, magnification software, voice-navigation tools, and alternative input devices.

Continuous Accessibility Improvements

We implement ongoing measures to enhance the accessibility of our website, including:

1. Technical Accessibility Measures

• Semantic, standards-compliant HTML

• ARIA labels and roles for assistive technology compatibility

• Logical heading structure for predictable navigation

• Sufficient color contrast ratios to meet WCAG AA guidelines

• Keyboard-accessible menus, forms, and interactive elements

• Meaningful link text and button labeling

• Avoidance of flashing content or elements that may trigger photosensitivity

• Captions, transcripts, and text alternatives where applicable

2. Design & Content Measures

• Consistent page layouts and navigation

• Alt-text descriptions for all functional and meaningful images

• Avoidance of text embedded in images when possible

• Scalable text and responsive design ensuring usability on all screen sizes

• Clear language with support for screen reader verbosity

3. Testing & Validation

We review our accessibility features using:

• Manual keyboard navigation testing

• Screen reader evaluations (JAWS, NVDA, VoiceOver)

• Automated testing tools

• Continuous regression testing during site updates

• Periodic audits by trained accessibility professionals

Third-Party Integration Considerations

Some portions of the website—such as payment processors, embedded media, or applications hosted by third parties—may not fully meet WCAG standards. While we do not control third-party code, we work to select vendors committed to accessibility and raise issues when they arise.

Reasonable Accommodations

If you encounter any accessibility barriers, we will make reasonable efforts to accommodate your needs, including providing:

• Access to content in alternative formats

• Support via phone, email, or live communication

• Assistance completing forms or transactions

Feedback & Reporting Accessibility Issues

We welcome and actively encourage feedback.
If you experience any difficulty accessing content or using any part of the website, please contact us immediately:

Email: accessibility@colemancosmetic.com
Subject Line: Accessibility Assistance Request

Please include:

• The URL of the page you were accessing

• The nature of the problem

• The assistive technology or browser you were using (optional)

We aim to respond within 48 hours and resolve issues promptly.

Ongoing Commitment

Coleman Cosmetic views accessibility as a continuous effort and integral part of our brand values. As our website evolves, we will regularly review standards, adopt new technologies, and maintain WCAG compliance to ensure an inclusive experience for all users.

Medical Disclaimer

The content on this Site, including product descriptions, educational information, and customer communications, is for general informational and cosmetic purposes only.

Not Medical Advice

Nothing on this Site constitutes medical advice, diagnosis, or treatment.

No Physician-Patient Relationship

Use of the Site does not create a physician-patient relationship with Mrs. Derm, Coleman Cosmetic, William Patrick Coleman IV, MD or any affiliated clinicians.

Consult a Professional

Always consult a licensed healthcare professional regarding any skin concerns, allergic reactions, or underlying medical conditions.

FDA Cosmetic Disclaimer

Products sold by Coleman Cosmetic are cosmetic products, not drugs.

• They are not evaluated by the FDA for safety or effectiveness.

• They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

• Statements made on this Site have not been reviewed by the FDA.

Use products as directed. Discontinue use if irritation occurs.

HIPAA-Safe Media Use Disclaimer

Coleman Cosmetic may feature customer reviews, before-and-after photos, or user-generated content.

No Protected Health Information

We do not request, collect, or display Protected Health Information (PHI) as defined by HIPAA.

Voluntary Submissions

Any photos or information voluntarily submitted by customers for marketing, testimonials, or support purposes:

• Must not include medical details you wish to keep private

• May be used on our Site or social media with your explicit written permission

• Are handled in compliance with privacy best practices

If you wish to revoke permission for content you submitted, contact:
media@colemancosmetic.com